Legal
Privacy Policy
What we collect when you request a quote, why we collect it, and what we do with it.
Information we collect
When you request a quote we collect the service address, job details, any photos you upload, your name, phone number, email address, and your preferred contact method. If you call or text us, we keep a record of that conversation so we can follow up accurately.
How we use it
Your information is used to prepare a quote, schedule and complete the work, communicate about the job, send invoices where applicable, and keep records of completed jobs. We do not sell your information.
Photos you upload
Photos submitted with a quote request are stored privately and are visible only to authorized staff. We do not publish job photos publicly without permission.
Text messages and calls
By submitting a quote request and giving contact consent, you agree that we may contact you by phone, text message, or email about that request. Message and data rates may apply. You can ask us to stop contacting you at any time.
Analytics
We may use standard website analytics and advertising measurement tools to understand how visitors find and use the site. These tools collect general usage data such as pages viewed and traffic source.
Data retention and security
Quote requests and job records are retained for normal business and accounting purposes. Data is stored on access-controlled systems, and only authorized staff can view lead records and uploaded photos.
Your choices
You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Contact us at 260-258-6680 to make a request.
This policy is provided for general information and is not legal advice. Mega Junk Removal may update it as the business changes.